Hello there!
I am Daniel, a networking enthusiast and IT specialist passionate about building secure and efficient systems.
About Me
I am a recent graduate of the Networking – Computer Systems Technician program at Centennial College, with hands-on experience in IT support, networking, and system administration. My expertise includes maintaining and troubleshooting LANs, WANs, and WLANs, as well as deploying and managing services like DNS, DHCP, VPN, and firewalls. I have experience working with both Linux and Windows Server environments, including Active Directory, virtualization, and enterprise network management. Skilled in server administration, cybersecurity fundamentals, and cloud-based solutions, I am currently pursuing my CCNA certification to further enhance my networking expertise. My portfolio showcases projects involving enterprise networking, virtualization, and system optimization, demonstrating my ability to design, implement, and manage IT systems effectively.
My Projects
Explore my work showcasing skills and technical expertise.
Ubuntu Server (Home Lab)
Developed a secure network for a local business.
Business Network Simulation (Currently Working)
Simulated a Business Network on Cisco Packet Tracer for practice for the CCNA.
Enterprise Network Infrastructure Planning (Technician Project)
Developed a secure network for a local business.
Education and Experience
Centennial College | September 2022 - May 2024
My Learning Journey
Computer Systems Technician - Networking
High School
Gimnasio De Los Llanos | January 2019 - December 2021
Certifications & Badges
Cisco Certified Network Associate (CCNA)
Network Basics Badge
Self Study | In progress - Exam on April
Cisco Networking Academy
Work Experience
My Professional Journey
Remote IT Help Desk Technician
ANDIT | February 2024 - August 2024
Retail Sales Associate
Psycho Bunny | August 2024 - ongoing
IT Help Desk Technician
ANDIT | February 2022 - August 2022
Provided technical support remotely, diagnosing and resolving software, hardware, and network issues via phone, email, or chat. Utilizing remote access tools, I ensured minimal disruption to users' workflows.
Provide exceptional customer service, ensuring a positive shopping experience. I pay close attention to detail when managing inventory and maintaining store displays. Collaborating with my team, I contribute to achieving sales targets and upholding store standards.
Served as the initial point of contact for technical assistance, addressing software malfunctions, hardware failures, and network connectivity problems. Through in-person and remote troubleshooting, I maintained system performance and user satisfaction.
Contact Me
Feel free to reach out for collaborations, inquiries, or to discuss my projects and skills.